Frequently asked questions about participating in the COVID-19 Community Watch 


Here are the most commonly asked questions about participating in the COVID Community Health Watch. If you have questions please email them to us.

You can go to the survey queue of your duplicate record(s) and fill out the “Unsubscribe” form.

The Community Health Watch study is open to anyone, anywhere. The program provides free symptom support during the pandemic.

The Community Health Watch study is open to anyone, anywhere. The forms are also now available in both English and Spanish.

There is no monetary compensation. The study, however, can help you to monitor your health during this pandemic. We will also have a team member call to check in with you if you report any severe symptoms. If it has been 48 hours since your last response, we will call in with one of your emergency contacts to ensure your safety.

The Community Health Watch study is open to anyone, anywhere regardless of your test results. You do not need to take a test to participate in the study.

Unfortunately we do not schedule COVID-19 testing or antibody testing. Please contact your primary care provider to be evaluated for a test. If you are a Duke Health patient or live in the Triangle region of North Carolina, you can contact the Duke Health COVID-19 Hotline: 919-385-0429, option 2 (8:00 am to 8:00 pm, seven days a week). If you live in North Carolina, you can also use this site to find a testing area near you:

The study will send you two short surveys for 28 days, one in the morning and one in the evening. The surveys should take you less than 1 minute to complete.

The only potential costs are standard Internet and texting to access the surveys.

The Community Health Watch study is open to anyone, anywhere. We will not charge you for participating in this study or ask you for your insurance information.

There will be no physical contact with the study team during the program and we will not expose you to the virus. You will be asked to report your symptoms twice a day for 28 days, through either a computer, phone, tablet, or phone call.

Yes, we are sharing information publicly and will start setting newsletters to participants and on our web page in the coming weeks. We also release updates every week on twitter:

You can go to the survey queue and fill out the “Unsubscribe” form.

Certain devices and their settings do not allow for clickable links. You can copy and paste the link into your browser to access your survey.

You can learn more information about our study here:

This study is funded and staffed through operational funds from Duke Health. We are actively seeking research and foundation funding to sustain the program through 2022.

You have to opt-in for text messages. In your survey queue, click “see all” and go to top of the surveys and open the “Enrollment” form. After you sign in, make sure to click “Yes” that you want text messages and select your mobile phone carrier.

If you have a cell phone carrier that is not currently listed, please send us an email at with your first name, last name, and cell phone carrier.

If you were unable to complete the enrollment process, please send us an email at We will need to send you an invitation to complete the process.

The multilingual module in REDCap allows users to switch between languages and it’s an action that needs to be done every time a survey is completed.

This symptom support program helps you manage symptoms and provides you information about the need to seek medical attention. The data gathered through this process will also support research to improve our understanding of COVID-19. You can read more about our research aims here:

You are welcome to unenroll at any time. Any data that has been entered as part of the program will remain in the database. Only team members have access to your identifiable information. All team members have gone through training for protected information and the data is stored on secure servers behind a Duke firewall.

It appears the question mark (?) in the URL is breaking the “live link”. This may have to do with the email client or the device you’re using. You can copy and paste the entire link into your Internet browser.

The Community Health Watch study is open to anyone, anywhere. Your experiences will absolutely help in our research during this pandemic.